At Plasma Solar Limited, customer satisfaction is our priority. We strive to provide high-quality products and services, and we offer the following return policy to ensure a smooth and transparent experience:

1. Solar Lights

• Return Window: Solar lights are eligible for return within 1 day from the date of purchase.

• Conditions: Items must remain unused, in their original packaging, and accompanied by a valid proof of purchase.

2. Solar Water Heaters

• Return Window: Solar water heaters may be returned within 7 days from the date of installation.

• Conditions: The product must be in good condition, free from physical damage (excluding standard installation wear), and supported by an installation record and proof of purchase.

3. Solar Inverters and Batteries

• Return Window: Solar inverters and batteries are eligible for return within 7 days from the date of installation.

• Conditions: Products must be undamaged, complete with all original accessories, and accompanied by an installation report and proof of purchase.

4. Solar Accessories (Cables, Connectors, Mounting Equipment, etc.)

• Return Window: Solar accessories can be returned within 1 day from the date of purchase.

• Conditions: Accessories must be unused, in their original packaging, and accompanied by a valid proof of purchase.

Important Information

• Non-Returnable Items: Products that have been used, installed (where applicable), altered, or physically damaged beyond standard inspection or installation handling are not eligible for return.

• Inspection and Approval: All returns are subject to evaluation and approval by Plasma Solar Limited to verify compliance with the return policy.

• Refunds and Exchanges: Upon approval, customers may choose between a refund, store credit, or an exchange, subject to product availability.

For any return inquiries or to initiate a return, please contact our Customer Service team at [insert customer service email/phone number] within the applicable return window.

Thank you for choosing Plasma Solar Limited — delivering energy solutions you can trust.